Lynda.com - Effective Email

Effective Email with Jeff Van West is a series of video-based tutorials that will teach you the most effective ways to use email for communication and productivity. We all know how annoying junk email can be, and Jeff will help ensure that your messages are never considered spam. Not only will you learn how to write effective emails, you'll also learn management techniques for some popular email applications such as Microsoft Outlook and Apple Mail. Jeff also shares techniques for creating HTML-based email newsletters, sending and receiving to and from multiple accounts, designing for PDA-based email, and organizing your inbox. Improve your email work habits, increase your email software knowledge, and keep your customers and colleagues happy